At Casadori , we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free returns policy to make the process as easy as possible.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Returns must be made within [insert number of days] days of purchase.
Upon receipt of the returned item, we will inspect it to ensure it meets our eligibility criteria. If the item is eligible for a return, we will process a refund to the original form of payment within [insert number of days] days. Please note that shipping and handling charges are non-refundable.
If you wish to exchange an item for a different size or color, please initiate a return and then place a new order for the desired item. We cannot guarantee the availability of the desired item, but we will do our best to fulfill your request.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to return the item for a refund or exchange, and we will cover the cost of return shipping.
We reserve the right to refuse returns or exchanges for items that do not meet our eligibility criteria, or for items that have been damaged due to misuse or neglect.
If you have any questions or concerns about our returns policy, please contact us at: email@example.com